Customer Testimonials
The service we received at Ford of Upland was excellent. Victor went above and beyond for us. We felt confident enough to make our purchase without seeing the vehicle in person. Victor sent videos of the car and answered all of our questions and concerns. Ask for Victor!
Great with me and my daughter and husband. Answered every question asked with greatest respect. Helped us get our dream car in every step great employee.
It’s a great place to buy a car. They gave me the most respect and got me into a car within four hours. I would recommend a lot of friends and family to this dealership. thank you so much.
Manny was such a pleasure to work with!!!
Ford’s Service Center was absolutely amazing! Manny S. does absolutely phenomenal at making you feel comfortable, explaining all the service, including fees upfront and cost of everything as well. Couldn’t have asked for better, and for the prices, absolutely unbeatable. much thanks to the ford of upland crew, you have a very happy and hopefully (not for a while) returning customer !
Jerry was polite, thorough and follow-up on everything with me! Great experience and appreciated his professionalism.
Taylor was awesome to work with. He was true to his word. Got me in and out without any issue. No funny business. So happy with my new Maverick. Best experience I had with a dealership purchase.
If you are interested in a new car purchase, definitely go to Ford of Upland. The sales team is excellent! Kevin Paz, Bill Treece, Kirby Pena and finance departments Ulaina Clark are the very best! Thank you all so much.
Finally had an outstanding service advisor who gave service with a smile. He kept me informed about my vehicle in a timely manner.
Taylor was invaluable and made our start-to-finish process smooth! Great customer service and a great deal!
Quick fast service
Awesome place.
Everyone from start to finish was excellent. From the salesman Kevin, sales manager Bill to the finance department Miss Clark. Exceeded our expectations. Definitely a great experience!
What an experience! Buying a car can be overwhelming, but imagine from another state & online! Well, Taylor was extremely accommodating! Not only was he patient in explaining every aspect of the car & the deal (along with Ray, the finance guy) but Taylor even drove hours to personally deliver me the car!
Good service
Everyone at the dealership was very helpful. They helped me get a great deal on a new truck. Taylor helped me out with the whole process. Highly recommend place for first time buyers!
Taylor provides excellent customer service from time of purchase through ongoing maintenance and repair. Easily my go to Ford dealership and we have more purchases planned in the near future for Ford of Upland and Taylor.
I had a great experience with Ford of Upland. Kevin was super helpful in getting me into the exact truck I wanted. Bill the sales manager and Elena on the financing side were super helpful as well.
My buyback/ experience with Ford was less than one month. The salesperson, Taylor, at Upland Ford, was amazing. He was great with knowledge, communication, and professionalism. He was always available, even on his day off. I truly appreciated the working relationship Taylor created; it made the process less scary. I would recommend asking for Taylor for you Ford buying needs at Upland Ford.
Everyone at the dealership was very helpful. They helped me get a great deal on a new truck. Taylor helped me out with the whole process. Highly recommend place for first time buyers!
This was my first time at Upland Ford and I was pleased and impressed. The service was quick and professional. Lawrence, my service advisor, opened up almost 15 minutes early because he noticed me and another customer waiting. I left my truck there and Upland Ford picked up the cost of a Lyft driver to my house and back again once service was complete. I am beyond satisfied with the service I received.
The dealership was nice, clean and very welcoming. I felt no pressure to buy. I made a few trips to multiple dealers and Upland Ford pretty much matched the best offer I got elsewhere. This dealer had the color I wanted and is closer to home. I feel Miguel went above and beyond showing me all the bells and whistles. Offered his family discount to purchase a few extras, which I didn't take. Offered himself for any future inquiries, which I might take him up on.
Ford of Upland is awesome. See Victor in sales if you're looking for a new ride. He's really helpful. Kirby the sales manager is great also. All around great experience at Ford of Upland. 💯👍
By far the best experience I’ve had at any dealership!!!! Taylor, Ray and all the staff were exceptional service!!! Thanks again, Taylor for your professional service.
Victor and his team provided excellent customer service- they went above and beyond to ensure I was satisfied. The entire experience felt personal, and I never felt rushed. I actually rushed them since my dad had a Drs appt. Victor even reached out to set up a follow up meeting to ensure my phone was connected and I was happy with my purchase. I would highly recommend Ford of Upland to anyone in the market for a new car. They truly care about their customers and it shows. Thanks for such an amazing experience!
Great experience at Ford of Upland have purchased many vehicles and I have to say this is one of the best experiences I’ve had Victor was very knowledgeable and helpful with a plethora of knowledge of the specs and capabilities of the truck very helpful in my purchase of an F250 platinum Highly recommend this dealership for all your purchases!!! Traded the 2020 ranger for the F 250 platinum
Very professional snd organized. Staff courteous and respectful
I purchased a 2024 Mach-E from Kevin, and it was a fantastic experience. I had come from a different dealership that was attempting to charge us for adding a VIN to the Cadillac converter, even though the Mach-E doesn’t have one. Kevin made sure we had a smooth, stress-free experience—he never rushed us in choosing a vehicle and ensured I was completely happy with my selection.
Victor and his team provided excellent customer service- they went above and beyond to ensure I was satisfied. The entire experience felt personal, and I never felt rushed. I actually rushed them since my dad had a Drs appt. Victor even reached out to set up a follow up meeting to ensure my phone was connected and I was happy with my purchase. I would highly recommend Ford of Upland to anyone in the market for a new car. They truly care about their customers and it shows. Thanks for such an amazing experience!
I appreciate Ford of Upland in assisting me in purchasing my next new vehicle. Kevin and Victor did an exceptional job, contacting me and keeping me informed on their inventory and online deals. I am very happy with my new Everglades Sasquatch Bronco. Thank you guys!
Exelen service really good experience thank you Kevin you a reali nice sealer it was a pleasure buy my car from you
Great service!
The customer service I received was exceptional. Kevin made sure that he addressed any concerns I had making me feel confident about the vehicle I wanted to purchase. Every person I encountered was polite and made you feel like family. It was a pleasurable experience that I would definitely go back for my next vehicle purchase.
All aspects of buying my car were easy from the sales person to finance. Everyone was helpful and accommodating.
The selection and service by the dealer was excellent. The salesman Victor did a great job showing the inventory and features on the lot and during the test drive.
Taylor was very prompt getting back to me and answered all my questions. He was very friendly and helpful. I would recommend Someone have Taylor help them with their next car purchase.
Everyone at Ford of Upland were super knowledgeable and super friendly. We love our Mustang Mach-E. Overall a great experience.
This people are doing a great job. Staff members are very helpful and friendly. I always have a great experience with them.. Keep in up guys and all the best…
Service advisor Jonathan Martin was very helpful and explained what was wrong with my 2016 mustang. He kept me informed of any updates while my car was being worked on. Technicians were able to identify and solve the problem that was giving a check engine light on notice as well as do the other necessary routine maintenance. No complaints here with the customer service or work performed on my car.
Good location, friendly people, have a lot of inventory they had exactly what we wanted.
The Service agent Jonathan was absolutely incredible! Very, very satisfied with the service and the Customer Service.
Great dealership easy to work with start to finish. The sales staff kept me informed through the whole process of ordering and taking delivery the vehicle. I would recommend Ford of Upland to anyone looking to purchase a Vehicle.
Had a good experience taking my vehicle in for the recalls that needed replacing
The team that came out to my house did not follow-through with the tire rotation that was ordered. However, an Ford of Upland rep called me to offer the tire rotation at no charge that was promptly scheduled and completed.
This dealership has quality service, and I’m so grateful that it was where I landed my new car!
Just bought a truck from Victor at Ford of upland and I gotta say it was a great experience. Victor and his team really worked hard to make sure I didn't leave without it. This is coming from someone who does not usually do this kind of thing I land car buying to my husband, but since this is for him I had to the deal. I would totally refer Victor and Ford of upland to my family and friends. Thanks again Victor and thanks for delivering it.
Shopped around various dealerships like citrus and sunrise Ford but I can tell you that Upland Ford gave me the best deal I can get for my new 2024 Ford Bronco. Kevin (Sales) , Billy (manager) and Ray ( finance) made my buying experience awesome. Definitely recommend anyone thinking of buying any Ford vehicle ,forget the other dealerships around and go directly to Ford of Upland!
Great experience 10/10 💯
Taylor was very knowledgeable and helpful while shopping here. I do reccomend asking for him if your stop by! I ended up making a purchase and I am very happy with it.
Kevin my salesman was extremely helpful he got me a car with challenged credit and went above and beyond for me.
Easy to do business with and had what I was looking for. Answered all my question and made great suggestions.
Ford of Upland has alwaymet and exceeded my expectations each and every time!
Ford of Upland came through when it was time to purchase a new Ford F150. Looked all over the IE for a specific color, package combo, Kevin presented lots of options and ultimately chose a Lariat. Thank you Kevin and Ford of Upland team for making the entire process incredibly easy
Taylor was awesome! No pressure. Very Knowledgeable. Was in and out within two hours of arriving.
Great Job we love our New Ford Truck Thank you And God Bless you all
Manny was super helpful and nice, his customer service is on point! Will definitely bring my car back to get serviced. Service got done quick too, Manny is also very professional with his words.
Quick friendly and easy. Would recommend. Transaction completed quickly. Great car buying experience. Just a good experience
Very helpful through the entire purchase and trade in. It was by far the easiest car purchase I’ve had to date.
Purchased a new vehicle on Friday. Quick, friendly and easy. On my way quickly. Taylor was awesome
Kevin was very helpful and full of knowledge. we are very happy with our decision. i would recommend.
Best of the best
I Recently bought a Ford Explorer over the weekend with Kevin from Upland Ford and the process was simple and easy. Went to different Ford dealers and got the run around on the deal, I Went to Upland Ford and Kevin made the process was fast simple and easy if anyone is in the market fir a new Ford definitely ask for Kevin!
First time using Ford of Upland Mobile Service. i had overdue service and an important recall for my Mustang Mach E. They came to the office on time and I time that I requested. They accomplished the required service in a timely manner right here in my parking lot. So I did not have to leave work. Both service technicians were professional, friendly, and clean. I will use this mobile service again, for sure. Thank you Ford of Upland.
Great experience. Got my new raptor and was in and out in timely manner. Everyone was very nice and knowledgeable.
Better customer service for the public...
Awesome service, fast and negotiable, helped me get my first car for college and able to navigate logistics with ease
Great place for service and Laurence is a fantastic service agent. Thank you!
I went last Friday to Upland Ford to test drive a 2023 Mustang Convertible. I went back Last Sunday and bought it. Victor in the Used Car Sales was fantastic. Very professional, very courteous and no pressure, and kept me updated. Kirby the sales manager was firm but in the nicest and most professional possible way, also no pressure. He did get me the spare I needed, and he offered to have the car delivered once it is detailed. Ray in finance was informative, courteous and also no pressure. It was one of the nicest used car buying experiences that I ...
At Ford of Upland, not only was it easy to book an appointment but they also accommodated my busy schedule with an early drop-off. Laurence Ruiz, my service advisor, made sure to have an open line of communication and continue the line of communication until I picked up my vehicle. The team at Ford of Upland made sure it easy to have regular service done and make sure my car was taken care of. Thank you Laurence at Ford of Upland for committing to great customer service!
I needed a battery for my wife’s car. Went to Ford fleet division on Foothill in Upland. People there were very attentive and answered my questions. I discovered that you can’t just do a simple swap out on the newer cars today. They have a machine that coordinates the new battery with the 40 something modules throughout the car. When I went to pay, the guy brought it up on the computer and couldn’t believe the price. He called someone and got me a much better deal. In the end I was very satisfied with their professionalism and ...
Kevin was a great help during my bronco ordering process. He was always willing to help and answer any of my questions I had. Couldn’t do it without him.
The mobile oil change service is great...saves me so much time!
Browsing for my first truck online, and found the one for me at ford of upland. Reached out, Victor responded and went back and forth over the phone and definitely did not make me feel pressured about going in to check out the truck. Showed up to the dealership and had a chance to drive the truck and definitely spoke to someone who knew my stance in being mindful about buying and making payments. Thank you Victor, and the rest of the team that made my purchase feel right and seamless.
My salesman Victor did a great job to earn my business, I'm happy with my new F150 raptor
This was the best car buying experience ever! All sales and finance employees were amazing and efficient! Providing the best rate while working expeditiously!
Great experience, hassle-free purchase. I highly recommend this dealership, especially my sales representative Kevin who was very knowledgeable and extremely helpful with providing all the details about my vehicle.
Excellent
Great purchase experience. Thank you Taylor for being patient and knowledgeable.
I got great service from Ford of Upland. I was particularly impressed by how accommodating they were. This is not only in terms of being flexible around my preferences and offering me a deal that worked for me. But also, I had my three year old with me who is a handful. All the staff were very understanding and even playing and keeping him busy to allow me to take care of my purchase.
Kirby fast efficient and to the point! No time wasted all while being courteous and polite!